The business works.
The operation doesn’t.

Someone has to own it.

Managed IT and security for Twin Cities businesses and nonprofits, from ten people to a few hundred. We secure the machines, answer your people, and own the vendors, the renewals, and the things nobody has looked at in two years.

See TiTAN and pricing Book 20 Minutes

or call (651) 300-7030

or take a free policy template

THE OPERATION · TEN SYMPTOMS

How many of these are true right now?

If it’s more than three, the operation is running you.

  • Everything routes through you. Decisions stall the week you’re out.
  • One person knows how it all actually works, and it isn’t you.
  • Your team built workarounds for things that should just work — and stopped mentioning them.
  • There’s a proposal on your desk and no honest way to tell if it’s the right project.
  • There’s a line on an invoice nobody has ever explained. You pay it every month anyway.
  • You pay someone to handle IT and have no way to tell whether they’re doing it well.
  • You’d hear about a breach from a customer before you’d hear it from your own systems.
  • Legal asked you to delete something and nobody can confirm it’s actually gone.
  • You have backups. Nobody has ever watched one get restored.
  • Your cyber insurance renewal asked questions you had to guess at.

None of this is a technology problem. It’s an ownership problem.

Book 20 Minutes

HOW WE WORK WITH YOU

Three ways in. No pitch until you see the findings.

01 — LOOK

Free tools

Five diagnostics that run in your browser and hand you the result at the end. No gate, no email, no callback. If any of your work touches a federal contract, start with the CMMC Level Map — three questions for your level, then the fifteen Level 1 requirements in plain language.

Open the CMMC Level Map →

See all five tools →

02 — REVIEW

The CIO Review

A scoped look at what you’re running, what it costs you, and what’s actually exposed. Fixed fee, and you keep the findings either way.

See the CIO Review →

03 — RUN

TiTAN

Managed IT and security. Core secures your machines, Pro runs the whole thing and answers your people, Elite rebuilds the operation underneath it.

See TiTAN and pricing →

ON A CALL

“We’re not here to sell you software. We ran the operational side of a 50-tenant company — grew the team, fixed the reporting, killed a six-figure bad vendor decision with better math. We do that for you, at whatever level you need.”

WHO THIS IS FOR

You already have IT. You just can’t tell if it’s working.

If more than one of these is true, that’s the conversation.

  • Ten people or a few hundred, and no one whose actual job is to own the technology.
  • IT is a break-fix guy, a vendor you inherited, or whoever on staff is least afraid of it.
  • You have an IT person and they’re good — but nobody is watching the security stack behind them.
  • You pay someone every month and have no way to grade them.
  • There’s a server, a migration, or a contract nobody has touched in two years, and it isn’t getting smaller.
  • You’d rather send a message than open a ticket.
FREE TOOLS · NO GATE, NO CALLBACK
Built over twenty-five years in IT. Each one runs in your browser and hands you the result at the end.
CMMC Level MapWhich CMMC level applies to you, and a plain-language self-check against Level 1. The Busywork Audit 26 questions → what your manual work actually costs in hours and dollars Cyber Insurance Readiness 22 questions from real carrier applications → would your renewal survive an underwriter Website Reality Check What actually loads, what Google can see, whether anyone can reach you — graded DMARC Report Reader Drop in the reports your mail providers already send → who is sending as you
FREE POLICY TEMPLATES · READ FREE, WORD VERSION BY EMAIL
Documents written for a business with no IT department. The full text is on the page — the editable Word file takes a name and an email.
Written Information Security PlanThe plan the IRS asks every paid tax preparer to have — and the controls underneath it. Password and AuthenticationMFA everywhere, and why a forced reset every 90 days is no longer the right answer Access ControlWho gets access to what, who approves it, and how it comes off the day someone leaves Acceptable UseWhat people may and may not do with company equipment, accounts and data Backup and RecoveryWhat is backed up, how long it is kept, and the part almost nobody does — proving a restore works Incident Response PlanWho to call, in what order, and what to do in the first hour Business Impact AnalysisWhat breaking actually costs you, and how fast — before you plan a recoveryBusiness ContinuityWhat has to keep running, how long it can be down, and who decides Vendor ManagementWhat to ask before you sign, what access they get, and how it ends Data Retention and DisposalHow long you keep things, and how they are actually destroyed Remote Work and BYODWhat the company can and cannot see on a device it does not own Security Awareness TrainingThe payment callback rule, and why nobody is punished for reporting AI Acceptable UseWhich AI tools are approved, what can go into them, and who checks what comes out All templatesThe full library — free to read, editable Word versions by email
Operations need operators. Not another tool. Not another vendor.

Most businesses we talk to have an owner who’s great at the thing that makes money, and no one running what happens after. We spent two years being that person at scale — 50 client tenants, a team grown from 5 to 10, catching everything from unbounded data retention to unapproved AI tools sitting inside a HIPAA environment with write access to client mailboxes.

Someone has to own it. That’s us.

— Josh Friesen, Founder, Cybertitans